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Missed appointments by the numbers

Please call to cancel and rebook

Last year, of the 444,000 appointments booked across Horizon, 21,000 patients failed to show. 

Not showing up for an appointment can have a negative effect on your health, as well as the health of those who could have benefitted from Horizon services.

Calling to cancel and rebook when you can't make your appointment can help improve wait times and access to Horizon services. 

If you can't make your appointment, someone else can. Please call to cancel and rebook.

Download this video here.

 

 

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