An organization's mission statement describes its core purpose or "raison d'être". After significant consultation, we have determined Horizon's new mission will be:
Helping People Be Healthy
Good health lies at the heart of our daily quality of
life. It is what all New Brunswickers want for themselves and those
they love. Helping New Brunswickers be as healthy as they can be is
the shared purpose that motivates all those who work at Horizon on
a daily basis. We achieve best results through placing our patients
and clients at the centre of our health delivery system. We seek
and require the support of communities and other stakeholders to
best serve our population.
Our vision statement describes our organization's long-term aspirational state - what it is we are striving to achieve in the future. Again, after significant consultation with our stakeholders, we have determined that Horizon's new vision will be:
Exceptional care. Every person. Every day.
Horizon, through our staff, physicians and volunteers,
must seek to be more than simply adequate - or even very good - at
what we do. We must always hope to exceed the expectations for
every person who looks to us for service, and to do this for each
and every interaction with our patients and visitors, through the
event or during the stay with us, and even after our patients have
been discharged. Nothing short of aspiring to give exceptional care
will allow us to do our very best.
Organizational values define the expected standards of individual behaviour within the organization. The mission is "what" an organization exists to do. Its values are "how" it intends to act in the fulfillment of that mission. At Horizon, the following values guide how we work together and serve our patients, their families and each other:
We show empathy, compassion and respect.
We strive for excellence.
We are all leaders, yet work as a team.
We act with integrity and are accountable.